Return & Refund Policy

Last updated: February 2026

Thank you for shopping with ThePeanutPure. We want you to be happy with your purchase of our cold pressed oils and natural peanut products.

① What This Policy Covers

• When returns and refunds are allowed
• How to request a return or refund
• Applicable timeframes and conditions
• How refunds are issued
• What items are not eligible

② Returns Eligibility

Returns are accepted only in the following cases:

• Product delivered in damaged condition
• Leaked bottles / compromised packaging
• Wrong product delivered

③ Return Request Timeframe

• You must contact us within 48 hours of delivery
• Share clear photos/videos of issue
• Late requests may not be eligible

④ How to Request a Return or Refund

• Order ID / invoice number
• Your name & phone number
• Issue details + photos/videos

⑤ Refund Options

• Replacement of product OR
• Refund to original payment method

Processing time: 5–7 working days

⑥ Cancellation Policy

• Cancel within 2 hours of placing order
• After shipping → cancellation not possible

⑦ Return Shipping

• If issue is ours → we handle shipping
• If not → customer may bear cost

⑧ Non-Refundable Situations

• Delivery delays beyond control
• Incorrect address provided
• Opened/used products
• Minor packaging variations

⑨ Contact Us

📧 peanutpure@gmail.com
📞 9108457689