Shipping & Delivery Policy

1 Order Processing Time

• Orders are processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• You may receive an order confirmation via email/SMS once your order is placed successfully.

2 Shipping Coverage

• We currently ship across India.
• Shipping availability depends on serviceable pin codes and courier partner coverage.

3 Delivery Time

Estimated delivery timelines:

• Metro Cities: 3–5 business days
• Other Locations: 4–7 business days
• Remote Areas: 5–10 business days

Delivery time may vary depending on location, courier partner, weather conditions, or unforeseen circumstances.

4 Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.
• Free shipping offers (if running) will be clearly mentioned on the website.
• Promotional shipping offers are subject to change without prior notice.

5 Order Tracking

• Once your order is shipped, you will receive a tracking ID via email/SMS (if available).
• You can track your order on the courier partner’s tracking page.

If you do not receive tracking details within 48 hours of your order being processed, please contact us.

6 Delivery Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

• Courier service delays
• Natural calamities / weather conditions
• Government restrictions
• Incorrect shipping address provided by customer

ThePeanutPure is not liable for delays caused by third-party courier services.

7 Incorrect Address / Failed Delivery

• Customers are responsible for providing accurate delivery details.
• If delivery fails due to incorrect address or customer unavailability, re-shipping charges may apply.
• If the order is returned due to non-delivery, shipping charges may be deducted from the refund amount (if applicable).

8 Damaged During Transit

If your order arrives damaged:

• Take clear photos of the package before opening.
• Contact us within 48 hours of delivery.
• Share images/videos for verification.

9 Contact Information

For shipping-related queries: